This page aims to present our accessibility policy and define the general accessibility level observed on the website, in accordance with the applicable protocols and regulations. 

What is digital accessibility?

Digital accessibility is a set of standards and best practices covering functional, graphic, technical and editorial aspects.

Digital media (websites, mobile applications, PDF files, etc.) must adhere to particular standards and best practices in order to be accessible by people with disabilities.

For example, an accessible website allows users to:

  • Customize its display via the operating system and/or browser (enlarge or shrink characters, change typography, modify colors, turn off animations, etc.).
  • Browse using assistive technologies such as text-to-speech or Braille.
  • Navigate without having to use a mouse, just a keyboard, switches or a touchscreen.
  • Watch videos and audio content with subtitles and/or transcriptions.
  • And more.

Accessibility Policy

L’Oréal is committed to make its websites (Internet, intranet, and extranet), its software packages, mobile applications and urban digital infrastructure accessible in accordance with article 47 of French law no. 2005-102 of 11 February 2005.

To this end, it undertakes the following strategy and actions:

RGAA non-compliance statement

This declaration applies to the "L’Oréal Finance" website.

Compliance Status

The website is not compliant with RGAA version 4.1.2 (and therefore WCAG 2.1) as a result of the non-conformities listed below, due to the absence of an audit assessing its compliance.

A compliance audit is planned with Ideance in February 2024.

This declaration will therefore be updated upon receipt of the results of this audit.

Preparation of this Statement

This declaration has been established on January 9th, 2025.

Feedback & Contact

If you don’t manage to access a content or service on this website, you can contact us by any of the following means, describing your problem: